UbiBot ® are IoT specialists with a track record of building user-oriented ecosystems. Our wireless IoT sensors provide accurate environmental monitoring and you can access the readings via our App or our IoT Portal. Our alerts warn you if any readings go out of range and you are able to create custom integrations and solutions using our open API.
As a company, UbiBot ® always puts our users first. Our flexible IoT ecosystem has been designed to provide accurate wireless monitoring when and where you need it. We believe in helping our customers and our dedicated support team is on hand to help you with any issues you may have.
UK R&D Office
Zetta Sense LTD
80, Kingston Road
SW19 1LA, UK
HK Sales Office
Justin West LIMITED
Room 06, 13A/F, South Tower,
World Finance Center,Harbour City,
17 Canton Road, Tsim Sha Tsui,
Kowloon, Hong Kong
Dalian Cloud Force Technologies CO., LTD
No.23 Honggang Road, Ganjingzi District
Dalian, China. (Postcode: 116033)
If you wish to contact customer service to report a technical/billing issue or need any other assistance you can contact the UbiBot Support Desk by submitting a Support Ticket. If it is an issue with a particular device, please also let us know the serial number which is usually on the back of the device. We will always respond within 24 hours and often in less than an hour.
Find help with your questions from other customers, product experts and solution partners through our own peer-to-peer community.
Please note: We don't currrently offer phone support out of full dedication to our other help channels. Online support allows us to send and receive screenshots, videos and links, helping us answer questions and figure out issues more efficiently. Our online support also keeps detailed records in one place. This ensures nothing gets lost in translation if we need to escalate your issue. We'll always have access to previous tickets so you won't have to repeat questions.