Wi-Fi Setup Requirements

Please note UbiBot WS1 and WS1PRO cannot connected to 5 GHz only networks. When checking your networ…… More

December 1, 2018

How do I access the Admin screen on my router?

Common IP Addresses Your router's default IP Address may also be found in your documentation, which…… More

December 1, 2018

How do I mount the device?

All our devices are lightweight and designed for easy wall mounting using the hangning hole. The W…… More

November 30, 2018

My device isn’t synchronising with the IoT platform. Why?

Please check the following things: Check that the device is powered on. Press the button to…… More

November 30, 2018

What is the battery life of the WS1 Pro?

When using high performance alkaline batteries, the WS1 Pro gives up to 4-6 months continuous use wi…… More

November 30, 2018

How to sync data to the platform?

As long as you connect the device to the WiFi network or using mobile data, it will auto…… More

November 30, 2018

How can I view the data if there is no WiFi connection?

In the situations where your WiFi network is down, the device continues to collect environmental dat…… More

November 30, 2018

Data Synchronizing Failed

I have set up my device, but I don't see any data on the App or IoT Platform? When the device f…… More

November 30, 2018

What should I do if the WiFi connection fails?

Please make sure that your WiFi router has a working network connection using other devices. If th…… More

November 30, 2018

Can I use the device without WiFi?

The device will continue working without a network connection and can store over 300,000 readings in…… More

November 30, 2018