Failed to detect SIM card with WS1 Pro device (WiFi and SIM version)

When the voice guide says" No SIM card was found, sync failed." , you can check the problems from th…… More

August 5, 2019

Why does the device temperature differs from the external temperature?

The accuracy of the device and the external probe are tested under stable laboratory environment. Wh…… More

July 9, 2019

No display of external humidity readings on the WS1 Pro screen

Currently, the WS1 Pro doesn't support display of the external humidity readings on its screen when …… More

March 4, 2019

About Free Plan Subscription

Each UbiBot device comes with the free plan on UbiBot platform that offers 200MB storage and 1GB…… More

February 6, 2019

IFTTT Webhooks Integration with UbiBot Trigger Alerts and UbiHTTP

Please note we are now signed up with IFTTT platform as a public service provider.  More information…… More

January 20, 2019

How to sync data to the platform?

As long as you connect the device to the WiFi network or using mobile data, it will auto…… More

November 30, 2018

How can I view the data if there is no WiFi connection?

In the situations where your WiFi network is down, the device continues to collect environmental dat…… More

November 30, 2018

Data Synchronizing Failed

I have set up my device, but I don't see any data on the App or IoT Platform? When the device f…… More

November 30, 2018

Why are my device Temperature readings not accurate?

Regarding to the sensing accuracy of the device, please note that: The initial WiFi setup p…… More

November 25, 2018

Data storage limit

Does the device have internal storage? Yes. It has a large internal storage which…… More

November 12, 2018