Why are my device Temperature readings not accurate?

Regarding to the sensing accuracy of the device, please note that: The initial WiFi setup p…… More

November 25, 2018

Data storage limit

Does the device have internal storage? Yes. It has a large internal storage which…… More

November 12, 2018

How to view the data remotely?

All the sensing data is periodically synced to our platform via WiFi according to the interval you…… More

November 12, 2018

Sync external probe data

Why can’t I see the external probe data on the charts? The external probe sensor …… More

November 12, 2018

How to change measurement and data sync frequency?

By default, your device will take sensor readings every 5 minutes and will sync these with the IoT P…… More

November 12, 2018

How to share data with another user?

You can enable data sharing from the App and from the IoT platform. Using the App …… More

October 10, 2017

What are the typical peak values for the light sensor? And how can I ensure accurate readings?

The device can record light levels from 0 to 83,000 lux. In Europe, a really bright summer day in …… More

September 6, 2017

How often are data measurements taken and what is the default frequency for data synchronization?

By default your device will take readings every 5 minutes and will sync with the IoT Platform ever…… More

September 6, 2017