My device isn’t synchronising with the IoT platform. Why?

Please check the following things: Check that the device is powered on. Press the button to…… More

November 30, 2018

How to sync data to the platform?

As long as you connect the device to the WiFi network or using mobile data, it will auto…… More

November 30, 2018

How can I view the data if there is no WiFi connection?

In the situations where your WiFi network is down, the device continues to collect environmental dat…… More

November 30, 2018

Data Synchronizing Failed

I have set up my device, but I don't see any data on the App or IoT Platform? When the device f…… More

November 30, 2018

What should I do if the WiFi connection fails?

Please make sure that your WiFi router has a working network connection using other devices. If th…… More

November 30, 2018

Can I use the device without WiFi?

The device will continue working without a network connection and can store over 300,000 readings in…… More

November 30, 2018

What is the battery life of the WS1 Pro?

When using high performance alkaline batteries, the WS1 Pro gives up to 4-6 months continuous use wi…… More

November 30, 2018

Install the UbiBot ® App

Download the App by following the appropriate link from www.ubibot.io/setup. Or search for …… More

November 27, 2018

Register an account

Please follow the onscreen instructions to register an account with your email. Please make…… More

November 27, 2018

Why are my device Temperature readings not accurate?

Regarding to the sensing accuracy of the device, please note that: The initial WiFi setup p…… More

November 25, 2018